Open StarFate → Me → Account → Delete account → confirm. Your account is deleted right away; the app then clears the data on your phone and signs you out.
Email [email protected] from the email address you registered with, subject “Delete account”. We'll complete it within 7 days of receiving your request and reply when it's done. Deleting by email doesn't touch the data on your phone — uninstall the app to remove it.
Deleted: your account record (email, password hash, Apple / Google sign-in identifiers — Sign in with Apple access is revoked — language, time zone, quota and membership status), password reset and email verification codes, cloud backups (birth profiles, settings, check-ins, mood notes, moon cycle journal, 16 personality type results, AI conversations, lot and tarot reading history, Life Simulator games) and check-in records.
Kept without identity: AI usage records with your account, request ID and answer text removed (anonymous statistics only); purchase events with the link to your account removed (store bookkeeping); feedback messages unlinked from your account; the hashed device identifier and the hash of your normalized email, so free questions aren't given twice to the same phone or mailbox.
Deleting your account does not cancel a subscription. Cancel it in your App Store / Google Play subscription settings.