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Calomind support

Last updated: 2026-10-25

Contact us

Email [email protected]. We usually reply within 2 business days. You can also send feedback in the app: Settings → Feedback.

FAQ

How accurate are the calorie estimates? Calomind estimates calories, protein, carbs and fat from your photo or description. Packaged convenience-store foods are matched to official nutrition labels when possible; home-cooked or restaurant dishes are estimates. You can tap any number to correct it. Calomind is not a medical device.

How do I restore my records on a new phone? Sign in with the same account. Your meal log, settings and body data are restored from the cloud backup automatically.

How do I cancel my subscription? iPhone: Settings → your name → Subscriptions → Calomind. Android: Google Play → Payments & subscriptions. Deleting the app or your account does not cancel a subscription.

Why can't I see my weight or sleep? Calomind reads them from Apple Health / Health Connect. Make sure your scale or sleep app writes data there, and allow Calomind to read it.

How do I delete my account? Settings → Account → Delete account. See account deletion.

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